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  • What Would You Do? Responses to “Communication Confusion”
    communication skills, though these felt perhaps with some care: I would share Freddy’s comments with Jin only in ... is using verbal communication effectiveness as a direct evaluator of performance. People tend to dismiss ...

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    • Authors: John West Hadley
    • Date: Feb 2022
    • Competency: Communication; Leadership; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Code of Conduct; Actuarial Profession>Ethics; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
  • WHAT WOULD YOU DO? Responses to “Bad Grooming”
    as positive enhancements without too strong a direct criticism on the current staff may provide the ... resistance: Franklin should schedule a meeting with his direct manager to understand why his issues are not taken ...

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    • Authors: John West Hadley
    • Date: Nov 2019
    • Competency: Communication; Leadership; Professional Values
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Best practices; Actuarial Profession>Code of Conduct; Actuarial Profession>Standards of practice